Your Privacy Is Our Commitment
Your personal information is completely safe at dhaka7bet. We protect your data by following SSL encryption and strict security policies.
Privacy Policy Introduction
dhaka7bet is a trusted online gaming platform in Bangladesh. We believe that protecting your personal information is a fundamental right. This privacy policy explains what types of information we collect when you use dhaka7bet's website and services, how that information is used, who it may be shared with, and what rights you have over your information.
By using dhaka7bet's services, you agree to the terms described in this privacy policy. We ask that you read this policy carefully and contact us if you have any questions.
What Information We Collect
dhaka7bet may collect the following types of information from you. This information is necessary to provide you with the best possible service:
Personally Identifiable Information
Name, date of birth, national identity card number (where applicable), email address, and other information provided during account registration.
Financial Information
Details of deposit and withdrawal transactions, bKash, Nagad, or Rocket account numbers (for payment verification purposes only), and transaction history.
Technical Information
IP address, browser type, operating system, device information, and logs of visit times, dates, and pages on the site.
Gaming Activity Information
Your gaming history, bet amounts, win and loss records, and information about your usage patterns on the platform.
We collect only the information that is necessary to operate, improve, and keep our services secure. We do not collect unnecessary or excessive information.
Methods of Data Collection
dhaka7bet collects your information in the following ways:
- Directly from you: Information you provide during account creation, login, payment management, and live chat support.
- Automatically: When you visit our website, certain information is collected automatically through cookies, web beacons, and similar technologies.
- Through third parties: Information received from relevant authorities for identity verification or fraud prevention.
- Through payment processors: Transaction confirmation information from payment partners such as bKash, Nagad, and Rocket.
About Cookies
We use cookies that are stored in your browser. Cookies help maintain your login state, remember your preferences, and improve site performance. You can disable cookies from your browser settings, but this may affect some functionality of the site.
Purpose of Data Use
dhaka7bet uses the collected information for the following purposes. We promise that your information will never be misused:
- Account management: To create, verify, and keep your account secure.
- Payment processing: To complete deposit and withdrawal transactions. To ensure the minimum deposit amount of ৳500 and the minimum withdrawal amount of ৳1,000.
- Customer support: To resolve your issues through 24/7 live chat and email.
- Security assurance: To prevent fraud, money laundering, and other illegal activities.
- Age verification: To ensure services are provided only to those aged 21 or above.
- Responsible gaming: To identify potential addiction risks and provide support.
- Service improvement: To enhance your experience and develop new features.
- Legal compliance: To comply with applicable laws and regulations.
Data Sharing and Disclosure
dhaka7bet does not sell your personal information to third parties. However, we may share information in certain specific circumstances:
Service Provider Partners
Payment processors (bKash, Nagad, Rocket), identity verification services, and technology service providers — only for specific tasks and under strict confidentiality agreements.
Legal Authorities
Relevant information may be provided in response to a valid legal order, court directive, or lawful request from a government authority.
Business Transfers
If there is any change in ownership or management of dhaka7bet, your information may be transferred to the new entity — you will be notified in advance in such cases.
With Your Consent
Information may be shared within the scope of your explicit consent and approval for a specific purpose.
Data Protection and Security
dhaka7bet adopts industry-standard security measures to protect your information. Our security framework operates on the following levels:
- SSL Encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
- Secure Data Storage: All stored personal information is kept in encrypted form on secured servers.
- Access Control: Only authorized personnel have access to the necessary information, and all access is logged.
- Regular Security Testing: Regular security audits and vulnerability assessments are conducted on our systems.
- Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
- Two-Factor Verification: Additional verification steps are applied for high-value transactions.
However, no one can guarantee 100% security on the internet. We make every effort, but you are also responsible for keeping your account password and login information confidential.
Data Retention Period
dhaka7bet retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Active account information: Retained for as long as your account remains active.
- Transaction records: Retained for the period required under financial regulations (generally at least five years).
- After account closure: Information required to meet legal obligations is retained for the specified period.
- Inactive accounts: For accounts that have been inactive for an extended period, we may delete the information after notifying the user in advance.
Once the data retention period ends, we securely delete that information or modify it so that it can no longer be linked to you.
Your Rights
As a user of dhaka7bet, you have the following rights over your own information:
Right to Access
You have the right to know what information we hold about you and to receive a copy of that information.
Right to Correction
If your information is incorrect or incomplete, you have the right to request that it be corrected.
Right to Deletion
In certain circumstances you may request that your personal information be deleted, within the limits of legal obligations.
Right to Restrict Processing
In certain cases you have the right to request that the processing of your information be restricted.
To exercise these rights, please contact our support team. We will respond to your request within a maximum of 30 days. Please note that some information may not be possible to delete for legal reasons.
Protection of Minors' Information
dhaka7bet provides services only to those aged 21 or above. We do not knowingly collect any information from minors. If we become aware that a minor has accidentally created an account, we will immediately close that account and delete all associated information.
Policy Changes
dhaka7bet may update this privacy policy from time to time. The policy may be changed due to service changes, legal requirements, or business changes.
- If any significant changes are made, we will notify you by email or by posting a notice on the site.
- The updated policy will take effect from the date it is published.
- If you continue using the service after any changes, you will be considered to have agreed to the new policy.
- We recommend that you review this page regularly.
Other Important Information
International Data Transfers
In some cases your information may be processed or stored on servers outside Bangladesh. In such cases we ensure that the information receives appropriate protection and that applicable legal requirements are met.
Analytics and Operational Data
We may use anonymous or aggregated statistical data to improve site performance. This data cannot be linked to any specific individual.
Linked Websites
dhaka7bet's website may have connections to third-party payment providers. dhaka7bet is not responsible for the privacy policies of these third parties. You are advised to review their own policies.
Have questions about your information?
Our 24/7 support team is always ready to answer any questions about dhaka7bet's privacy policy. We are committed to protecting your information.
Contact Us
If you have any questions, feedback, or requests regarding your information in relation to this privacy policy, please contact us in the following ways:
Live Chat
Chat with us directly in Bengali from any page on the site, 24 hours a day, 7 days a week.
[email protected] — We will reply as soon as possible.
For more information about this privacy policy, please also visit our Terms and Conditions and Responsible Gaming pages.